During the orientation we will check the condition of soils in the crawl space. Soils in the crawl space may be damp but should not have standing water. Provided that you have not altered the drainage nor caused excessive moisture to accumulate and remain in this area with incorrect landscaping, Boise Hunter Homes will correct the conditions that result in persistent standing water.

If you are experiencing a flooding issue please describe what is happening in the form below, and provide pictures.

We have a 45 day warranty period for landscaping issues. If you are experiencing a issue please use this form to describe your issue.

Not all exterior stone issues are an emergency. If you feel there is a dangerous or extremely timely issue that will not be caught with our standard Warranty walkthroughs, please fill out the form below and provide pictures.

Homeowner Use and Maintenance Guidelines
The final grades around your home have been inspected and approved for proper drainage of your lot. Local building authorities as well as Boise Hunter Homes inspect the site. Yards drain from one to another. You and your neighbors share an overall drainage plan for the community. Use caution when installing landscaping, fencing, or additions to your home to prevent causing water problems on adjacent lots.

We will install heating systems according to local building codes, as well as to engineering designs of the particular model home.
Adequacy of the system is determined by its ability to establish a temperature of 70 degrees F, as measured in the center of the room, 5 feet above the floor. In extremely cold temperatures (10 degrees below or colder), the system should be able to maintain a temperature differential of 80 degrees from the outside temperature.

TROUBLESHOOTING TIPS: NO HEAT OR COOL
Before calling for service, check to confirm that the:
1. Thermostat is set to "heat" and the temperature is set above the room temperature.
2. Blower panel cover is installed correctly for the furnace blower (fan) to operate. This panel compresses a button that tells the blower it is safe to operate. Similar to the way a clothes dryer door operates, this panel pushes in a button that lets the fan motor know it is safe to come on. If that button is not pushed in, the furnace will not operate
3. Breaker on the main electrical panel is on. (Remember, if a breaker trips you must turn it from the tripped position to the off position before you can turn it back on.)
4. Switch on the side of the furnace is on.
5. Fuse in furnace is good. (See manufacturer literature for size and location.)
6. Gas line is open at the main meter and at the side of the furnace.
7. Filter is clean to allow airflow.
8. Vents in individual rooms are open.
9. Air returns are unobstructed.

Even if the troubleshooting tips do not identify a solution, the information you gather will be useful to the service provider you call.